EnsureMail Privacy Policy
(Last updated: April 2022)
We are pleased that you have chosen to visit this website and are interested in our products. The protection of your personal information during your visit to our website is important to us. We undertake to protect your privacy and to treat your data confidentially and in accordance with applicable law, particularly the EU General Data Protection Regulation (GDPR).
With this Privacy Policy, we would like to inform you which categories of your personal data will be collected and processed by Open-Xchange during your visit. We also would like to share the purposes these data will be used for. Changes of legal circumstances or internal corporate processes can make it necessary to adjust this privacy policy (rights are accordingly reserved) from time to time. If possible, please re-read this Privacy Policy each time you visit our website.
We are pleased that you have chosen to visit this website and are interested in our products. The protection of your personal information during your visit to our website is important to us. We undertake to protect your privacy and to treat your data confidentially and in accordance with applicable law, particularly the EU General Data Protection Regulation (GDPR).
With this Privacy Policy, we would like to inform you which categories of your personal data will be collected and processed by Open-Xchange during your visit. We also would like to share the purposes these data will be used for. Changes of legal circumstances or internal corporate processes can make it necessary to adjust this privacy policy (rights are accordingly reserved) from time to time. If possible, please re-read this Privacy Policy each time you visit our website.
1. Personal Data
‘Personal data’ means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Although you can use this website without disclosing your identity to us, during your visit to this website, some personal data will be collected to provide you with certain features and functionalities of the website. The collected data is described in detail in the respective sections below. For example, in the event that you register for one of our personalized services or would like to send us a message (e.g., via our contact form), we will ask you for your name and your e-mail address to be able to respond to your requests. In such case, Art. 6 par. One lit. b EU General Data Protection Regulation (GDPR) is the general legal basis that allows us the processing.
In any case, the decision on whether you want to provide this information to us is at your sole discretion. Please be aware that without providing this information, some of the services offered on our website will not be working (see below for details). If you do decide to disclose personal data to us during your visit to our website, Art. 6 par. One lit. an EU – General Data Protection Regulation (GDPR) will be the general legal basis.
The following processing activities can be found on our website:
Although you can use this website without disclosing your identity to us, during your visit to this website, some personal data will be collected to provide you with certain features and functionalities of the website. The collected data is described in detail in the respective sections below. For example, in the event that you register for one of our personalized services or would like to send us a message (e.g., via our contact form), we will ask you for your name and your e-mail address to be able to respond to your requests. In such case, Art. 6 par. One lit. b EU General Data Protection Regulation (GDPR) is the general legal basis that allows us the processing.
In any case, the decision on whether you want to provide this information to us is at your sole discretion. Please be aware that without providing this information, some of the services offered on our website will not be working (see below for details). If you do decide to disclose personal data to us during your visit to our website, Art. 6 par. One lit. an EU – General Data Protection Regulation (GDPR) will be the general legal basis.
The following processing activities can be found on our website:
1.1 Logfiles
On the occasion of your visit and use of this website and every time you request a file, our web server saves data about these accesses in a report file. The set of data could contain the following information:
- the domain name or IP address of the remote host,
- result of the access (file transferred, file not found, etc.)
- date and time of the access
- amount of transferred data
- browser type and version
- operating system
- used language and name of the internet service provider
- the website from which the file was accessed
- saved cookies for the accessed domain
- device identifier
- UserID
- IP address
- user password
We collect these log files solely to provide the service (website functionalities, e.g., retention of your session) and, due to legitimate interests, such as system security and troubleshooting, to optimize our web presence and job offers on our landing pages. The legal basis for this processing activity can be seen in Art. 6 par. One lit. f EU General Data Protection Regulation (GDPR).
1.2 Contact
If you contact us via one of our contact forms, you have to provide the information marked with an Asterix to be able to use the feature.
This information is required to process the contact request.
Your consent in accordance with Art. 6 par. One lit. an EU General Data Protection Regulation (GDPR) is the general legal basis.
In the event that you decide to disclose further personal data within the contact form, Art. 6 par. One lit. an EU – General Data Protection Regulation (GDPR) will be the general legal basis.
Regarding the contact form process on our website, our landing pages for marketing campaigns, and for mobile phone campaigns, we are working together with our supplier Hubspot inc. Learn more below in section 1.5. of this Policy.
Regarding contact forms for mobile campaigns, we are furthermore working together with our supplier Juxo LLC; Woodway Dr; Houston, Texas 77056, USA. Juxo is a consultant company that supports us in marketing campaigns.
Data may be transferred to the USA as part of the processing by Juxo. A data protection agreement was concluded with Juxo, outlining the technical and organizational means for data security.
This information is required to process the contact request.
Your consent in accordance with Art. 6 par. One lit. an EU General Data Protection Regulation (GDPR) is the general legal basis.
In the event that you decide to disclose further personal data within the contact form, Art. 6 par. One lit. an EU – General Data Protection Regulation (GDPR) will be the general legal basis.
Regarding the contact form process on our website, our landing pages for marketing campaigns, and for mobile phone campaigns, we are working together with our supplier Hubspot inc. Learn more below in section 1.5. of this Policy.
Regarding contact forms for mobile campaigns, we are furthermore working together with our supplier Juxo LLC; Woodway Dr; Houston, Texas 77056, USA. Juxo is a consultant company that supports us in marketing campaigns.
Data may be transferred to the USA as part of the processing by Juxo. A data protection agreement was concluded with Juxo, outlining the technical and organizational means for data security.
1.4 Newsletter
You may register for our newsletter using our website or landing pages for marketing campaigns. This requires providing us with your email address. After you sign up for the newsletter, we will send you an email in which you will be asked to verify your email address (double opt-in). After you confirm your interest and the correctness of your data by clicking on the link sent with the double opt-in email, we will put your email address on our newsletter list.
You can opt out of the newsletter at any time by clicking the respective link provided at the bottom of each newsletter. In case you do not want to opt out using the respective link, you may submit a message to one of the addresses stated below under No. 8.
For the newsletter registration and mailing list, we process the following data.
You can opt out of the newsletter at any time by clicking the respective link provided at the bottom of each newsletter. In case you do not want to opt out using the respective link, you may submit a message to one of the addresses stated below under No. 8.
For the newsletter registration and mailing list, we process the following data.
- e-mail address
- name (not required)
We are not able to process your registration without collecting your email address. The legal basis is Art. 6 par. One lit. an EU General Data Protection Regulation (GDPR).
Regarding the newsletter process, we are working together with our supplier Hubspot inc. Learn more below in section 1.5. of this Policy.
The data will be deleted as soon as you opt-out opt outhe newsletter.
Regarding the newsletter process, we are working together with our supplier Hubspot inc. Learn more below in section 1.5. of this Policy.
The data will be deleted as soon as you opt-out opt outhe newsletter.
1.6 Cookies
Our website and landing pages use cookies in order to make visiting our website and landing pages attractive for you and to enable the use of certain functions (technically necessary cookies). Cookies are small text files that are stored on your computer or device. Most of the cookies used by us will be deleted from your hard disk after the end of the browser session (so-called session cookies).
We also use permanent cookies, primarily used to provide you, the visitor, with permanently recurring settings. These cookies also allow us to analyze the visitor's user behavior, but only within the framework of the cookies' period of validity and if you comply.
Following applicable law, all data is saved exclusively in a pseudonymized form (at most) without any direct personal reference. This enables us to update our website to address your individual preferences. You can opt out of future data collection and storage through cookies anytime.
You can prevent the storage of cookies on your computer or device by making the appropriate changes to your browser settings so that cookies are not accepted or so that you are notified before accepting cookies. However, this can limit the functionality of our website and our services.
There is always a link present with which you can object to cookies from other providers or third parties. If you do not consent or declare your objection, the providers set an opt-out cookie that prevents any further data from being recorded on your computer or device. If you would like to retain your right to objection, you should not delete the opt-out cookie.
You will have to complete the opt-out process again if this cookie is deleted later, e.g., by deleting or clearing your browser settings.
Furthermore, you can manage data collection and storage with many other services. More details are cited here: www.networkadvertising.org/choices/ or http://www.youronlinechoices.com/de/praferenzmanagement.
We also use permanent cookies, primarily used to provide you, the visitor, with permanently recurring settings. These cookies also allow us to analyze the visitor's user behavior, but only within the framework of the cookies' period of validity and if you comply.
Following applicable law, all data is saved exclusively in a pseudonymized form (at most) without any direct personal reference. This enables us to update our website to address your individual preferences. You can opt out of future data collection and storage through cookies anytime.
You can prevent the storage of cookies on your computer or device by making the appropriate changes to your browser settings so that cookies are not accepted or so that you are notified before accepting cookies. However, this can limit the functionality of our website and our services.
There is always a link present with which you can object to cookies from other providers or third parties. If you do not consent or declare your objection, the providers set an opt-out cookie that prevents any further data from being recorded on your computer or device. If you would like to retain your right to objection, you should not delete the opt-out cookie.
You will have to complete the opt-out process again if this cookie is deleted later, e.g., by deleting or clearing your browser settings.
Furthermore, you can manage data collection and storage with many other services. More details are cited here: www.networkadvertising.org/choices/ or http://www.youronlinechoices.com/de/praferenzmanagement.
2. Rights to information, rectification, erasure and restriction of processing
Upon request, we will confirm what kind of personal data of yours, if any, is currently stored on our servers, the purpose of storing as well as the envisaged period for which the personal data will be stored and, if any, the recipients to whom the personal data have been or will be disclosed. You will find our contact details below.
If your personal data we have stored on our servers is out-of-date or inaccurate, we will correct it promptly upon your request. Additionally, you have the right to have incomplete data completed.
If requested, we will promptly erase your personal data unless prohibited by law, and then we will restrict the respective data. Besides, we will delete your personal data if it is no longer necessary in relation to the purposes for which they were collected and stored, if you withdraw consent on which the processing is based or if the personal data have to be deleted for compliance with a legal obligation in Union or Member State law to which we are subject to.
Furthermore, you have the right to request the restriction of processing if the accuracy of personal data is contested for a period enabling us to verify the accuracy of the personal data, if the processing is unlawful, if we do not need the personal data anymore for the purposes of the processing. Still, they are required by you for the establishment, exercise, or defense of legal claims or if you objected to the processing as long as the verification of legitimate grounds of us override yours is pending.
If your personal data we have stored on our servers is out-of-date or inaccurate, we will correct it promptly upon your request. Additionally, you have the right to have incomplete data completed.
If requested, we will promptly erase your personal data unless prohibited by law, and then we will restrict the respective data. Besides, we will delete your personal data if it is no longer necessary in relation to the purposes for which they were collected and stored, if you withdraw consent on which the processing is based or if the personal data have to be deleted for compliance with a legal obligation in Union or Member State law to which we are subject to.
Furthermore, you have the right to request the restriction of processing if the accuracy of personal data is contested for a period enabling us to verify the accuracy of the personal data, if the processing is unlawful, if we do not need the personal data anymore for the purposes of the processing. Still, they are required by you for the establishment, exercise, or defense of legal claims or if you objected to the processing as long as the verification of legitimate grounds of us override yours is pending.
3. Right to lodge a complaint with a supervisory authority
Furthermore, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
4. Right to object
You have the right to object at any time to the processing of personal data on grounds relating to your particular situation, which is based on point (e) or (f) of Article 6(1) of the EU General Data Protection Regulation (task carried out in public interest or processing in the purpose of legitimate interest) or if the personal data is processed for direct marketing purposes.
If you have objected, we will no longer process the personal data unless, on our side, legitimate interest for the processing prevails over your interests or for the purpose of establishment, exercise, or defense of legal claims. If you have objected to the processing of personal data due to direct marketing purposes, we will no longer process this personal data for those purposes.
To declare your objection, you may submit a message to the addresses stated below under No.8.
If you have objected, we will no longer process the personal data unless, on our side, legitimate interest for the processing prevails over your interests or for the purpose of establishment, exercise, or defense of legal claims. If you have objected to the processing of personal data due to direct marketing purposes, we will no longer process this personal data for those purposes.
To declare your objection, you may submit a message to the addresses stated below under No.8.
5. Right to data portability
Upon request, we will provide you with the personal data you have provided to us in a structured, commonly used, and machine-readable format and ensure you will be able to transmit those data to another controller.
6. Links to other websites
Our website contains hyperlinks to the websites of other parties. These websites may possibly use cookies or collect personal data. As we have no influence on whether these parties adhere to our privacy policy or not, we cannot point out the relevant aspects. This privacy policy is only valid for our website. Links to other websites from this site are not included.
7. Data security
We are always seeking to process your personal data by taking all technical and organizational possibilities in a way so that it is not accessible to third parties. If you contact us, e.g., via e-mail or our contact form, complete data security cannot be guaranteed. We recommend sending confidential information by letter post only.
8. Contact
We are always seeking to process your personal data by taking all technical and organizational possibilities in a way so that it is not accessible to third parties. If you contact us, e.g., via e-mail or our contact form, complete data security cannot be guaranteed. We recommend sending confidential information by letter post only.
You may contact the data protection department under the following: EUROPE: Rua Manuel Espregueira nº6, 4900-318Viana do Castelo, Portugal MIDDLE EAST: Suite 1702, Level 17, Boulevard Plaza Tower 1Downtown Dubai, UAE
You may contact the data protection department under the following: EUROPE: Rua Manuel Espregueira nº6, 4900-318Viana do Castelo, Portugal MIDDLE EAST: Suite 1702, Level 17, Boulevard Plaza Tower 1Downtown Dubai, UAE